Amply (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your data.
By using our website, services, or communicating with us, you agree to the terms outlined below.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide

This includes:

• Name, date of birth, address, and contact information
• Medical history, symptoms, and health questionnaire responses
• Payment information
• Communications with our support or clinical team
• Account login credentials

B. Information Automatically Collected

When you visit our website, we may automatically collect:

• IP address
• Device information
• Browser type
• Pages viewed
• Cookies and tracking technologies (for site performance and user experience)

C. Information from Healthcare Providers

If you engage in medical care through Amply, your provider may generate or update information related to:

• Treatment notes
• Prescriptions
• Care plans
• Communication records

D. Information from Affiliates and Partners

If applicable, we may collect information from pharmacies, labs, or service partners necessary to facilitate your care.

3. How We Protect Your Information

Amply uses industry-standard safeguards to protect your data, including:

• HIPAA-compliant storage
• Encryption of data in transit and at rest
• Secure user authentication
• Access controls and monitoring

While no system can be guaranteed 100% secure, we take every reasonable step to protect your information.

4. HIPAA Compliance

If you use Amply to receive healthcare services, certain information you provide becomes Protected Health Information (“PHI”) under the Health Insurance Portability and Accountability Act (HIPAA).
Your PHI is used strictly for treatment, payment, and healthcare operations, and is handled in accordance with HIPAA regulations and our Notice of Privacy Practices (if separate).

5. When We Share Your Information

We may share your information with:

• Licensed healthcare providers who consult with you
• Pharmacies fulfilling prescriptions
• Labs or diagnostic partners (if applicable)
• Payment processors
• Third-party service providers supporting operations (e.g., hosting, security, analytics)
• Regulatory authorities when legally required

We do not sell or rent your data to third parties.

6. Cookies & Tracking Technologies

We may use cookies to:

• Improve website performance
• Personalize user experience
• Understand site traffic and usage
• Support authentication and security

You may adjust your browser settings to limit or block cookies, though some site features may not function properly.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Request deletion of certain data
• Limit or withdraw consent where applicable
• Receive a copy of your records
• Opt out of non-essential communications

To exercise these rights, contact us at [help@amplyhealth.com].

8. Data Retention

We retain your information only as long as necessary to:

• Provide services
• Fulfill legal or regulatory obligations
• Maintain accurate medical records

PHI retention follows applicable healthcare regulations.

9. Children’s Privacy

Amply is intended for adults 18 years and older.
We do not knowingly collect or store information from children under 18.

10. Third-Party Links

Our website may link to external sites.
We are not responsible for the content, privacy practices, or security of those sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The “Last Updated” date reflects the most recent revision. Continued use of our services indicates acceptance of any changes.

12. Contact Us

If you have questions, concerns, or requests regarding your privacy, please contact:

Amply Privacy Team
Email: ask@amplyhealth.com