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Amply is dedicated to providing respectful, safe, patient-centered care.
As an Amply patient, you have the following rights:
1. The Right to Respectful, Non-Discriminatory Care
You will be treated with dignity and respect regardless of:
- Age
- Race
- Gender identity
- Sexual orientation
- Religion
- Disability
- National origin
- Health status
2. The Right to Quality Medical Care
You have the right to:
- Consult with licensed, board-certified Providers
- Receive care that meets professional medical standards
- Ask questions and receive clear, understandable answers
3. The Right to Informed Decision-Making
You may:
- Ask about the benefits and risks of treatment
- Decline or refuse any treatment
- Request a second opinion
- Ask about alternatives
4. The Right to Privacy and Confidentiality
Your personal information and medical records are protected under:
- HIPAA
- Applicable state and federal privacy laws
You control who may access your information.
5. The Right to Understand Your Treatment
You may request:
- Explanations in plain language
- Instructions on how to use medications
- Clarification of anything you do not understand
6. The Right to Access Your Medical Records
You may request:
- A copy of your medical records
- Corrections to inaccurate information
- A list of disclosures of your PHI
7. The Right to Safe, Appropriate Prescribing
You have the right to:
- Medications only when medically appropriate
- Clear instructions and education
- Monitoring and follow-up care
8. The Right to Cost Transparency
You are entitled to:
- Clear, upfront pricing
- No hidden fees
- Information about financial options (e.g., HSA/FSA eligibility)
9. The Right to File a Complaint
You may file a complaint without fear of retaliation.
Concerns can be sent to:
help@amplyhealth.com
10. The Right to Discontinue Care
You may stop using Amply at any time.
However, discontinuing treatment without medical guidance may impact your health.