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Patient Bill of Rights

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Amply is dedicated to providing respectful, safe, patient-centered care.
As an Amply patient, you have the following rights:

1. The Right to Respectful, Non-Discriminatory Care

You will be treated with dignity and respect regardless of:

  • Age
  • Race
  • Gender identity
  • Sexual orientation
  • Religion
  • Disability
  • National origin
  • Health status

2. The Right to Quality Medical Care

You have the right to:

  • Consult with licensed, board-certified Providers
  • Receive care that meets professional medical standards
  • Ask questions and receive clear, understandable answers

3. The Right to Informed Decision-Making

You may:

  • Ask about the benefits and risks of treatment
  • Decline or refuse any treatment
  • Request a second opinion
  • Ask about alternatives

4. The Right to Privacy and Confidentiality

Your personal information and medical records are protected under:

  • HIPAA
  • Applicable state and federal privacy laws

You control who may access your information.

5. The Right to Understand Your Treatment

You may request:

  • Explanations in plain language
  • Instructions on how to use medications
  • Clarification of anything you do not understand

6. The Right to Access Your Medical Records

You may request:

  • A copy of your medical records
  • Corrections to inaccurate information
  • A list of disclosures of your PHI

7. The Right to Safe, Appropriate Prescribing

You have the right to:

  • Medications only when medically appropriate
  • Clear instructions and education
  • Monitoring and follow-up care

8. The Right to Cost Transparency

You are entitled to:

  • Clear, upfront pricing
  • No hidden fees
  • Information about financial options (e.g., HSA/FSA eligibility)

9. The Right to File a Complaint

You may file a complaint without fear of retaliation.
Concerns can be sent to:
help@amplyhealth.com

10. The Right to Discontinue Care

You may stop using Amply at any time.
However, discontinuing treatment without medical guidance may impact your health.